We deliver high-accuracy text quickly from any high-quality audio – at incredibly competitive rates – using over 2 million registered human transcriptionists along with a state-of-the-art technology platform.
Our Audio Transcription Packages
TranscribeMe offers fast, accurate and secure Audio Transcription services for a variety of everyday industries; including AI and Machine Learning, tech, legal and medical fields.
First Draft
Starting at $.79/min
- ~98% accuracy average
- Average next day delivery
- Speaker IDs available
- Timestamps available
Standard
Starting at $1.25/min
- 99%+ accuracy guarantee
- 1-3 business day delivery
- Speaker IDs available
- Timestamps available
Verbatim
Starting at $2/min
- Every utterance captured
- 2–5 business day delivery
- Speaker IDs included
- Timestamps included
How Our Audio Transcription Process Works
Upload Your Content
If you don’t require specialty customizations, easily drag and drop your audio into our online Portal or record through our smartphone applications.
Our Transcribers Get to Work
In no time your order will be processed, and our platform will intelligently route your audio to the most qualified transcribers for your specific project.
Receive Transcripts
You will be notified via email as soon as your transcripts are completed and are available to download in your preferred output.
What is Audio Transcription?
Essentially, audio transcription is the process of taking speech from an audio file and converting it to written text. Audio transcription is useful for a wide variety of important day-to-day use cases, including but not limited to:
- Insurance Industry Transcripts
- Conference Transcripts
- Custom Enterprise Transcript Projects
- Call Center & Phone Call Transcripts
- Note Dictation
Technological Efficiency with Human Accuracy
We built our transcription process end-to-end to take advantage of the best of both worlds; one of our most popular tiers of service includes a hybrid-model that combines speech recognition technology and human transcriptionists to produce transcripts securely, quickly and with outstanding accuracy.
Types of Audio & Video Files We Work With
We process your audio files in a variety of different and accessible formats, including but not limited to:
Audio Files
AIFF
AIF
3GA
AMR
WAV
MP3
WMA
CAF for Mac
Video Files
WMV
MP4
M4A
M4V
MOV
AVI
3GP
3GPP
FLV
OGG
Custom or Specialty Audio Transcription Projects
If the deliverables for the service tiers above do not match your criteria needed for your project, rest assured that we’re happy to have our sales team evaluate a specialty project for you with specific deliverables and criteria – we do it all the time!
Transcript specialization examples
Naming the Speakers within a transcription
In our current deliverables, all speakers will receive a number ie ‘S1’ & ‘S2’ which stands for ‘Speaker 1, Speaker 2’.
Redacting information within transcripts
Sometimes clients would like us to redact certain callouts within a transcription for legal or project purposes, and we’re happy to do so with guided direction on what needs to be redacted.
Different timestamp intervals
Right now we timestamp at every speaker change, however some clients would like custom timestamps at every minute of a dialogue as an example – we’re happy to make those timestamp customizations should you need them.
Specialized formatting of tags
As an example we use [silence] to indicate a silence of longer than 10 seconds, but if you’d like {quiet} or a specific tag instead, we’re happy to adjust our formatting.
Custom transcription project examples
High Volume Projects
If you have more than 5,000 hours of audio or more to transcribe, we’re willing and able to take this on and talk out all of your requirements for your project.
Bilingual Projects
Regardless of volume, if your audio includes multiple languages within one conversation, we can transcribe each different language as it’s spoken within the dialogue.
One-sided transcription
Some clients come to us asking for only one speaker within a conversation to be transcribed versus all parties within a conversation.
If formatting adjustments or custom projects are needed, please contact our team to speak with us about your project to ensure it gets done correctly the first time.
Audio Transcription FAQs
What formats do you accept?
We accept almost all digital audio formats. As a rule of thumb, if you can play a media file on your computer, we should be able to transcribe it (see list above).
Advanced users, please note that if your file format is not explicitly supported by the TranscribeMe Portal, you can rename the file extension to .mp3 and try to upload to the Customer Portal Account again. TranscribeMe continues to add supported file formats over time and we will do our best to process your file.
How long will it take/standard turnaround time?
Turnaround times depend on the Transcription Type ordered.
- Machine Express: Transcripts are completed in about 3x the duration of your audio file. So a 10 minute file will take about 30 minutes to transcribe.
- First Draft: Transcripts without timestamps and speaker IDs are usually completed in 1 business day regardless of turnaround selected, or 2–3 business days if you include timestamps and speaker IDs.
- Standard: 1–3 Business Days
- Verbatim: 2–5 Business Days
Files spanning 90-120 minutes will take an additional business day, and any additional minutes past that, in 60-minute increments, will need an additional business day. For instance, if you have a file that is 240 minutes, this would take an additional 3 business days.
We offer a rush turnaround service in 1 business day (PST), for high quality audio files that are 70 minutes or less. If you submit low quality audio our turnaround times may be extended. Feel free to contact us if you need rush delivery for files over 70 minutes or have low quality audio.
How do you keep my audio transcription files secure?
TranscribeMe’s unique micro-tasking process segments each part of your audio into small sections. As a result, each transcriber only has access to a small portion of your audio content in an encrypted and confidential environment. Moreover, TranscribeMe’s platform is built on Microsoft’s Windows Azure cloud solution – which is best-in-class in regards to data security.
Ready to get started? Contact us today for more information on our audio transcription services!
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